Skip to Content

  • Course help
  • Free courses
  • Online courses
  • Courses in London
  • Courses in Manchester

Giving and Receiving Feedback

BiteSize Learning
Course summary
90-150 mins
1,200 GBP excl. VAT
Online courses
Next available date: Enquire for more information - Online courses
Corporate Training for Teams

Course description

Giving and Receiving Feedback

High performers welcome and actively seek feedback; under-performers, while not always welcoming it, are likely to need honest, constructive feedback to get them on track and help them to meet business objectives.

This in-house course from BiteSize Learning equips participants with the tools and techniques needed to give and receive constructive feedback – whether in the form of praise or criticism.

Suitability - Who should attend?

This in-house programme is suitable for all managers and team members who need to give and receive feedback.

Outcome / Qualification etc.

Participants will be able to:

  • give praise and criticism constructively
  • create a safe and open environment in which feedback is expected and welcomed
  • understand the preferred social or communication style of their team members and adapt their feedback approach to achieve the best results
  • use a simple planning tool to ensure that the feedback they give is understood and accepted
  • establish an expectation for change by demanding commitment and building in a time to follow up on the required performance or behaviour
  • use praise and criticism to distinguish between desired and unwanted behaviours
  • recognise and overcome the fears that may prevent them from speaking candidly

Training content

The objectives and benefits of honest feedback

  • Understanding the importance of giving honest, constructive feedback in good time
  • Distinguishing between feedback and criticism

Understanding feedback responses

  • How people respond to receiving feedback
  • Tailoring your feedback approach to suit different social styles and optimise effectiveness

Overcoming barriers

  • Ensuring that our own (sometimes unfounded) fears do not adversely affect the feedback we give
  • Five dysfunctions of a team and the need to air conflict
  • Inviting feedback from others

Grounding the feedback

  • Using evidence, anchors and truth to ground the feedback
  • Avoiding trigger words and phrases 

Praise, criticism and gaining commitment 

  • Models for giving constructive criticism and sincere praise
  • Securing agreement and commitment to the behaviour you wish for
  • Creating a safe environment through self-declaration

Why choose BiteSize Learning

We have a team of 14 trainers expert in their subjects

Our trainers are rated 4.8 out of 5

Our programme content is rated 4.7 out of 5


The cost of this in-house course is £1,200 (+VAT and travel expenses) for up to twelve people. BiteSize Learning courses are discounted if two are delivered in one day, from £1,200 for a single course to £2,160 for two courses in one day. 

Customer Outreach Award


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

About provider

BiteSize Learning - Short, High-Impact Workplace Training

BiteSize Learning offers a range of short, flexible and cost-effective training sessions, delivered at your workplace to maximise time, impact and organisational success. BiteSize courses have no flannel or fillers, just ready-to-use tools and techniques to enhance individual and team...

Read more and show all courses with this provider

Request info

Fill out your details to find out more about Giving and Receiving Feedback.

  Contact the provider

  Get more information

  Register your interest

Country *

Contact info

BiteSize Learning

5 Grove Place
MK40 3JJ Bedford

 Show phone number

Find more courses here

Request Information

Find out more about this Giving and Receiving Feedback course - simply fill out your details:

Free course help

Free Training Quote and Advice from Specialists

Our experienced advisors help you find the most suitable course.

Personalised course recommendations - all for free.

Get started

View again