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Operations / Departmental Manager

Springfield Training Limited
Course summary
30 months
English
Yorkshire & the Humber
Next available date: Enquire for more information - Yorkshire & the Humber
Apprenticeship training for companies

Course description

Operations / Departmental Manager

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs. Understand business development tools (eg SWOT), and approaches to continuous improvement. Understand operational business planning techniques, including how to manage resources, development of sales and marketing plans, setting targets and monitoring performance. Knowledge of management systems, processes and contingency planning. Understand how to initiate and manage change by identifying barriers and know how to overcome them. Understand data security and management, and the effective use of technology in an organisation.

This is a Level 5 course

Suitability - Who should attend?

Qualifications Required

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Outcome / Qualification etc.

What you will learn

  • Operational Management
  • Project Management
  • Finance

About provider

Springfield Training Limited - Apprenticeship Training

As a proud Yorkshire company delivering a wide range of Apprenticeship, commercial and online training throughout the UK we're on a mission to change the world through educating one person at a time. We are a government approved and registered...


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Contact info

Springfield Training Limited

4 & 5 Victoria Court, Bank Square, Morley,
LS27 9SE Leeds

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