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Managing Process Performance

TPT Consultancy & Training Ltd
Course summary
3 days
750 GBP excl. VAT
Full time
Professional Training
Next available date: 11/01/2022 09:00 - Online courses
Course Dates
Online courses
750 GBP

Online courses
750 GBP

Merthyr Tydfil / Merthyr Tudful
750 GBP

Merthyr Tydfil / Merthyr Tudful
750 GBP

Course description

Managing Process Performance

This CQI/IRCA certified PT202: Managing Process Performance course will provide practical skills development in the management of process operation and performance. Delegates will leave the course with the capability of leading teams in the development of their management processes and be able to develop a set of performance measures that indicate how well operational processes meet customer and stakeholder requirements.

Suitability - Who should attend?

Who Should Attend?

This course is aimed at those managing process performance and the development of performance measures supporting customer and stakeholder needs.


FD106 Introduction to Process Design. Also students will need to have mathematical skills. Some of the activities will be challenging if the student has no mathematical skills. Must have a basic understanding of mathematics to be able to calculate; mean and standard deviation.

Outcome / Qualification etc.

Course Outcomes

You will have the knowledge to:

  • Develop a balanced set of measures of performance against customer/stakeholder requirements and related process
  • Ensure that measures are analysed to provide appropriate input of or fact-based decision making

You will learn the skills to:

  • Define measures of process performance that reflect an understanding of specific key requirements of customers and stakeholders, including compliance requirements
  • Extend performance measures to the supply

Why choose TPT Consultancy & Training Ltd

100% of our trainers are industry qualified

98% of our delegates score us 5 out of 5 for the overall training experience

Founded in 1993


This course is available as both face to face classroom and virtual classroom.

About provider

TPT is a leading provider of training and consultancy, serving customers around the world. Based in South Wales we have been delivering solutions since 1993. We are: CQI/IRCA Approved Training Partners (Classroom, eCourses and Virtual training) IAQG Sanctioned Training Partners...

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Contact info

TPT Consultancy & Training Ltd

Orbit Business Centre
Rhydycar Business Park
CF48 1DL Merthyr Tydfil

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